Terms and Conditions

Introduction

You are permitted to download, display, or print content from this site for personal, non-commercial use only. You must retain all copyright and other proprietary notices in the original content. Redistribution, modification, transmission, reuse, or any use of the site’s content for public or commercial purposes without the written permission of ADRA India is prohibited.

Unauthorized use of any content from the site may result in legal action.

Use of Content

Welcome to the ADRA India website. By accessing or using this site, you agree to be bound by the following terms and conditions, as well as all applicable laws and regulations. If you do not agree with any part of these terms, you must not use this site.

Intellectual Property

All content on this website, including but not limited to text, images, graphics, and software, is owned by ADRA India or its content suppliers and is protected by copyright and other intellectual property laws. Except as expressly provided in these terms, no license or right is granted to you with respect to any such intellectual property.

Disclaimer of Warranties

This website and its content are provided “as is” without any warranties of any kind, either express or implied. ADRA India does not warrant or represent that the information on this site is accurate, complete, or current. Your use of this site is at your own risk.

Limitation of Liability

This site may contain links to third-party websites that are not controlled or operated by ADRA India. These links are provided for your convenience only. ADRA India does not endorse and is not responsible for the content or practices of any linked sites. Your use of such sites is at your own risk.

Indemnification

You agree to indemnify and hold harmless ADRA India, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of this site or your violation of these terms and conditions.

User Contributions

You agree to indemnify and hold harmless ADRA India, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses arising out of your use of this site or your violation of these terms and conditions.

Third-Party Links

Any communication or material you transmit to this site by electronic mail or otherwise, including but not limited to data, questions, feedback, ideas, or suggestions, will be treated as non-confidential and non-proprietary. By submitting such information, you grant ADRA India a perpetual, worldwide, irrevocable royalty-free license to use, reproduce, modify, distribute, and display such material for any purpose.

Modification of Terms

ADRA India reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on this site. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.

Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these terms or the use of this site will be resolved in the courts located in New Delhi, India.

Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

Contact Information

For any questions or concerns regarding these terms and conditions, please contact us at: [email protected]

Privacy Policy

Introduction

ADRA India is committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to safeguard it. By using our website, you agree to the terms of this Privacy Policy.

Information Collection

We may collect personal information from you in various ways, including when you visit our site, register on the site, make a donation, subscribe to our newsletter, or fill out a form. The information we collect may include your name, email address, mailing address, phone number, and payment information.

Use of Information

The information we collect is used to:

  • Process your donations and transactions.
  • Send you information, updates, and promotional materials related to our activities.
  • Improve our website and services.
  • Respond to your inquiries.

 

Information Protection

We implement a variety of security measures to maintain the safety of your personal information. Your information is stored on secure servers and is only accessible by authorized personnel. All sensitive payment information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our payment gateway database.

Sharing of Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except when required by law or to protect our rights, property, or safety. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers.

Third-Party Links

Our website may contain links to third-party sites. These third-party sites have separate and independent privacy policies. We have no control over and are not responsible for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Changes to Privacy Policy

ADRA India reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the date of the update will be noted. Your continued use of the site after any changes are made signifies your acceptance of the new terms.

Termination of Access

Introduction

ADRA India reserves the right to terminate or suspend your access to the website, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users of the site, us, or third parties, or for any other reason.

Grounds for Termination

Your access to this site may be terminated or suspended for reasons including, but not limited to:

  • Violation of these Terms and Conditions.
  • Engaging in fraudulent or illegal activities.
  • Posting or transmitting content that is unlawful, threatening, defamatory, obscene, or otherwise objectionable.
  • Infringement of intellectual property rights.
  • Actions that disrupt or interfere with the site or its services.

 

Effect of Termination

Upon termination or suspension, your right to use the website will immediately cease. All provisions of the Terms and Conditions which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Donations

Limitation on Donations

ADRA India reserves the right to limit or decline any donation if it does not align with the organization’s ethical guidelines or strategic priorities. Donations will be used in accordance with ADRA India’s mission and the specific campaign or program to which they were directed, where applicable.

Donations and Tax Receipts

All donations made to ADRA India are eligible for tax benefits under Section 80G of the Income Tax Act, 1961. Upon completing your donation, you will receive a tax receipt via email. Please ensure that your email address and personal information are accurate to avoid delays in issuing your receipt.

Refund Policy for Online Donations

Introduction

At ADRA India, we are committed to ensuring transparency and accountability in the use of funds donated by our generous supporters. We understand that errors can happen, and we are happy to assist with any refund requests under reasonable circumstances.

Refund Request Guidelines:

Eligibility for Refunds
Refunds will only be considered if:

  • The donation was made in error (e.g., an incorrect amount was entered).
  • A duplicate donation was made due to a technical issue.
  • The donor wishes to cancel a recurring donation.

Timeframe for Refund Requests
Refund requests must be made within 30 days of the donation date. Refunds cannot be processed after this period has elapsed.

How to Request a Refund
To request a refund, please contact us via email at  [email protected] or call us at +91 124 405 6634 with the following details:

  • Full name of the donor.
  • Donation date and amount.
  • Transaction ID or receipt number.
  • Reason for the refund request.

 

Processing Time
Upon approval, refunds will be processed within 10–15 business days. Refunds will be made using the original method of payment. The donor will be notified via email once the refund has been processed.

Deduction of Transaction Fees
In some cases, a small deduction may be made to cover transaction fees incurred during the original donation process. The donor will be informed if this applies to their refund.

Non-Refundable Donations
Donations made to specific emergency response funds or causes where the funds have already been utilized for programmatic purposes may not be eligible for a refund.

Changes to Donations
If you wish to make changes to a recurring donation or update your donation preferences, please contact us at [email protected].

Contact Information

For any questions or concerns regarding donations or refund requests, please contact us:
Email: [email protected]
Phone: +91 124 405 6634.